Helping you curate a workplace culture that delivers

Workplace culture is more than just a buzzword; it's the heartbeat of your business. It's what sets you apart, attracts top talent, and drives customer loyalty. A strong culture fosters engagement, creates consistent behaviour and ultimately, success.

When your organisation faces challenges, culture can be the first casualty. Uncertainty breeds fear, productivity dips, and employee morale plummets. A struggling culture can hinder growth, damage your reputation, or erode customer trust.

You have a vision for your organisation. Our workplace culture programs help you shape a culture that aligns with your goals and inspires your team. We'll work together to create a workplace where people thrive and your business flourishes.

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How we can help

Our expertise lies in diagnosing your current culture, identifying your desired culture, and creating a roadmap to get you there. We combine data-driven insights with proven methodologies to deliver tangible results. Our programs are tailored to your specific needs, ensuring a customised approach to cultural transformation.

With years of experience working with leading Australian businesses, we've developed a comprehensive approach to culture transformation. Our programs combine expert facilitation, engaging e-learning, and practical tools to equip your leaders with the skills they need to create a high-performing culture.

Solutions Showcase

Solution 1 - State Government Agency

The challenge

  • Lowest engagement survey results in nine years.
  • Perceived as closed, independent, and lacking adaptability.
  • Legacy of mistrust among divisions, inconsistent management, and low issue resolution expectations.
  • Difficulty gaining leadership buy-in for cultural change.
  • Desire for a collaborative, trusting, and empowered culture.

Our solution

  • Executive engagement session to calibrate ability to gain buy-in.
  • Focus groups with leadership to understand perspectives and motivations.
  • Presentation of findings and proposed cultural change program.
  • Program launch to share outcomes and set expectations.
  • EQ360 assessments, debriefs, and one-on-one coaching.
  • Executive strategy session to discuss EQ reports and support for the program.
  • 4-day workshop series with experiential activities, coaching, and topics on leadership self-awareness, culture, collaboration, and influence.
  • Leaders experienced the Emotional Culture Deck and then facilitated it with their teams.

Solution 2 - State Government Department

The challenge

  • Cultural issues such as individualism, silos, lack of a common language, inconsistent service delivery, unclear priorities, and disconnect between executives and middle leaders.
  • Negative impact of lack of performance management.
  • Process-driven people management and training-focused development.
  • Underutilised internal capability and data-driven customer experience.

Our solution

  • Layered program for gradual implementation and adaptation.
  • Pre-program needs analysis to identify initial focus areas.
  • Program launch to introduce NNC team, discuss components, set expectations, and gain commitment.
  • EQ360 assessments, debriefs, and one-on-one coaching for behavioural change.
  • Work Values Inventory to understand core motivational drives.
  • Three-day workshop series for senior leaders, covering topics associated with Leading Self, Leading People & Leading the Organisation.
  • Implementation plans and coaching clusters between sessions to ensure EI development aligned with program content uptake.
  • Regular feedback and progress updates to senior stakeholders.

Solution 3 - Not for Profit Community Services Organisation

The challenge

  • High-challenge environment requiring strong leader support.
  • High levels of compassion impacting effective performance conversations.
  • Senior leaders stepping into operational roles instead of supporting frontline leaders.
  • Siloed behaviours and microcultures across departments.
  • Desire for an emotionally intelligent leadership framework.

Our solution

  • Online survey and focus groups to gather leader input and develop a leadership model.
  • Creation of a leadership capability framework for clear behavioural expectations.
  • EQ360 profiling for leadership development and mapping against the framework.
  • Refinement of workshop content based on mapping information.
  • Presentation of group EQ profile data and discussion of leadership behaviour implications.
  • Four-day workshop series with group coaching clusters to ensure embedding of new techniques and approaches.
  • Alignment of internal change management approaches with client delivery frameworks.

Frequently Asked Questions About Workplace Culture

To build a culture that is embraced by the entire organisation, leaders need to take deliberate steps to engage, motivate, and empower people at every level.

To ensure that a cultural shift becomes embedded in the fabric of the organisation, it's essential to adopt strategies that keep the transformation alive and evolving.

The key steps to ensure that culture and strategy are working hand in hand are: understand; assess; involve; clear goals; integrate culture; learning; and adjust.

When discussing workplace culture, it’s important to recognise that culture is not a singular concept but is made up of multiple dimensions.

Workplace culture is the invisible yet powerful force that shapes how things get done within an organisation.

Blog Posts About Workplace Culture

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A team with high psychological safety fosters an environment of trust, openness, and shared accountability, which research has shown to be key factors in unlocking both individual and organisational potential.

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The modern workplace is a complex landscape, and understanding the factors contributing to stress is essential for organisations and individuals alike.

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Read about what employees want out of their workplace and how it differs from what leaders think they want.

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Read about how understanding the nuances of individual values is what truly helps us make sense of our complex work environments.

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Read about how important it is that your employees know the business strategy and their role within it.